Southwest Airlines recently made a big change. They're ending their free checked baggage policy. For years, they let passengers check two bags for free, a rare perk.
This change has sparked a lot of reactions on social media. Many loyal customers are upset. They feel like Southwest has lost a key part of its identity.
Amtrak saw this as a chance to promote itself. They launched a funny social media campaign that quickly became popular.
This change will make travelers think differently about flight costs. Southwest is now on par with its competitors. Families and frequent flyers will have to consider the new fees when booking flights.
Key Takeaways
- Southwest Airlines is ending its signature free checked bags policy
- Amtrak responded with a viral marketing campaign poking fun at the change
- The new fees will affect all flights booked after a specific implementation date
- Loyal customers have expressed disappointment across social media
- This change eliminates one of Southwest's main competitive advantages
- Families and frequent travelers will be most impacted by the new fees
Southwest Airlines Announces New Checked Baggage Fees
The free checked bags era at Southwest Airlines is ending. For years, they were different from others with their "Bags Fly Free" policy. Now, they will start charging for checked luggage in 2024.
Details of the Policy Change
Passengers will now pay $50 for a first checked bag and $75 for a second. This is a big change from their old policy of two free bags per traveler. Bags must still weigh under 50 pounds and be no bigger than 62 inches.
https://youtube.com/watch?v=kY924WEHaLY
Wanna Get Away Plus, Anytime, and Business Select fares still get one free checked bag. Rapid Rewards A-List members and credit card holders won't have to pay these fees. They keep their perks.
Timing of Implementation
The new policy starts on June 17, 2024, for bookings made after that date. If you book before then, you'll still get free bags. This gives you time to book and keep the old benefits.
Official Statement from Southwest
Our decision to adjust our baggage policy reflects changing market conditions and allows us to continue offering competitive fares while maintaining the high-quality service our customers expect. We remain committed to providing value through our transparent pricing model and lack of change fees.
Southwest says their value is still strong, even with the new fees. They plan to use the money from these fees to improve their planes and add more routes.
What Southwest Airlines Checked Baggage Fees Mean for Travelers
The change in southwest airlines baggage allowance means more money for loyal customers. They used to get free checked bags. Now, it affects their travel budgets in different ways.
Cost Breakdown for Different Passenger Categories
The new fees for southwest airlines in 2021 vary by traveler type:
| Traveler Type | First Bag Fee | Second Bag Fee | Annual Impact (4 trips) |
|---|---|---|---|
| Standard Passenger | $50 | $65 | $400-$460 |
| Family of Four | $50 each | $65 each | $1,600-$1,840 |
| Business Traveler | $50 | $65 | $600-$690 |
Loyalty Program Member Exceptions
Rapid Rewards members still get some perks. A-List Preferred members get two free checked bags per flight. A-List members get one free bag. Southwest credit cardholders also get their first bag free when using their card.
How to Avoid or Minimize the New Fees
To lessen the impact of the new fees, try these tips:
- Pack lighter with compression bags and versatile clothes
- Use Southwest co-branded credit cards for free bag perks
- Book during special times when Southwest might waive fees
- Ship big items to your destination if it's cheaper
- Share checked bags with friends when you can
The new policy is a big change for those watching their budget. These strategies can help reduce costs and keep travel flexible.
Reactions to Southwest's Policy Change
The news of southwest airlines checked baggage fees caused a big stir. People on social media were upset, feeling let down and even angry.
Customer Backlash on Social Media
Twitter and Facebook were filled with comments from Southwest fans. They felt the airline had broken its promise of "Bags Fly Free." Many shared photos of their Southwest credit cards, saying they would now fly with other airlines.
Amtrak's Clever Marketing Response
Amtrak quickly jumped on the opportunity, launching a marketing push. They highlighted their own baggage policy, saying, "Our bags are still free. And so are the views."
Amtrak welcomes Southwest customers who are tired of paying extra for what should be included. Two free checked bags has always been our standard - not a limited-time promotion.
Customer Loyalty Concerns
Removing free checked bags changes what makes Southwest special. Travel experts say it's not just about the cost. It's about the airline's values.
A poll showed 43% of Southwest's loyal customers might switch to other airlines. Families and leisure travelers, who often check more bags, are especially upset.
How Southwest's Baggage Policy Now Compares to Other Travel Options
Southwest Airlines has introduced new checked baggage fees. It's important to see how these fees compare to other airlines. A quick look at a major U.S. carrier comparison chart shows Southwest's fees are not the lowest but still reasonable.
Budget airlines like Frontier and Spirit charge even more for checked bags. This makes Southwest a good option for those watching their budget.
But, the airline industry is always changing. Free checked bags, a key feature of Southwest, might soon be rare. This could give another airline a chance to stand out by offering free bags.
Southwest's new policy shows how the travel industry is evolving. Airlines must keep up with what travelers want and the economy. As customers, we need to compare and choose wisely based on our needs and budget.
FAQ
What are the new checked baggage fees for Southwest Airlines?
Southwest Airlines now charges for checked bags. The first bag costs $30, and the second is $40. Bags over 50 pounds or oversized have extra fees.
When do the new Southwest Airlines baggage fees go into effect?
The new fees start on September 13, 2022. Bookings before then still get free bags.
How does the new Southwest Airlines baggage policy compare to other major U.S. airlines?
Southwest used to offer two free bags per passenger. Now, they charge like other airlines like American, Delta, and United. This change makes them more like other carriers.
Are there any exceptions or ways to avoid the new Southwest Airlines checked bag fees?
Yes, there are ways to avoid or reduce fees. Rapid Rewards members get free bags. Packing smart or using a Southwest credit card can also help.
How have customers reacted to the Southwest Airlines baggage fee change?
Customers are upset about the new fees. They liked Southwest's free bag policy. Social media is full of complaints. Even Amtrak is using the situation for marketing.
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